Food was pretty awful but it was too far away to go anywhere else. Want privacy and freedom with all the package perks on your next getaway? There are no TripAdvisor reviews available for this hotel at this time. Free service available between 9AM and 7PM (GMT). Please find our comments about your remarks below: The property you are referring in your review is adjacent to ours and they have a completely different offer from Pestana Vila Sol. You can also make use of the gym, indoor swimming pool and jacuzzi. Find your ideal villa holiday where your villa, return flights, 22kg baggage and car hire is all included in the price. This is the version of our website addressed to speakers of English in the United States. Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Snap up a deal on your next Jet2CityBreak where your return flights, accommodation and 22kg baggage are all included! Kind regards, The Team at Pestana Vila Sol. We would like to sincerely apologize for any inconvenience caused. There are more places to choose from in the, pestana vila sol golf hotel vilamoura, pestana vila sol golf and resort hotel, vila sol hotel, vila sol resort, Morgadinhos, Vilamoura, Quarteira 8125-307 Portugal, Lock in the lowest price from these sites, Vila sol is a truly remarkable hotel and we would highly recommend and would give it 5 star in every way . We are working together to improve the quality of our service and assistance. They were everywhere! We are sincerely sorry that you were disappointed with your Bar experience. Check the hotels in this promotion. An excellent experience overall. Kind regards, Dario Ottino Hotel Manager Pesana Vila Sol, Rooms more comfortable for the ants than humans. It was a great pleasure for us to welcome you again. Breakfast are very good and various choise. Reviewed January 21, 2023. Dear Mr. davidmI7842NY, We would like to thank you for taking the time to share your opinion on your stay at Pestana Vila Sol. Would not come back in a hurry. Now $140 (Was $181) on Tripadvisor: Pestana Vila Sol, Vilamoura, Vilamoura. See 1,733 traveler reviews, 1,321 candid photos, and great deals for Pestana Vila Sol, Vilamoura, ranked #19 of 39 hotels in Vilamoura and rated 4 of 5 at Tripadvisor. From party plots to chilled-out spots, weve got them all on your next VIBE getaway. We would like to apologise for any inconvenience caused during your stay. Kind regards, Dario Ottino Hotel Manager Pestana Vila Sol, Found hotel of very high standard rooms spacious and clean. The child age where a Free Child would be applicable is displayed on the hotel description page of the brochure and on our website. What are some restaurants close to Pestana Vila Sol, Vilamoura? heated indoor swimming pool (25). The hotel offers one restaurant and 2 bars. We would like to thank you for staying at Pestana Vila Sol, and we look forward to welcoming you again soon. We were here for one night and definitely gonna visit again sometime in the nearest future. Your opinion is essential for us to improve our work. Our second trip in 5 months and we were not disappointed. unforgettable experiences are always available for kids, in sports, live music or workshops. Does Pestana Vila Sol, Vilamoura have any great views? The Flower Festival is the festive season announcing the arrival of Spring. A big thank you to him. We would like to thank you for staying at Pestana Vila Sol, and we look forward to welcoming you again soon. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The Pestana Vila Sol is a 5-star hotel in Vilamoura, in the Algarve. We are sincerely sorry that you were disappointed with your dining experience. 1 Rm, 2 Guests See All Vilamoura Hotels Overview Full Review Photos Room Rates Amenities Map Pros Attached to renowned 27-hole Vila Sol Golf Course Spacious, sunny rooms and suites with balconies and minibars Buffet restaurant with outdoor seating, and a cozy bar with a pool table Large outdoor pool with lots of loungers and a seasonal swim-up bar 5 star hotel!? Pestana Vila Sol Golf & Resort Hotel has been welcoming Booking.com guests since 4 Feb 2011. Rate includes a daily meal of your choice between lunch and dinner, drinks not included. Surrounded by We regret that this happened. We have shared your comments with our Food and Beverage Manager, in order to avoid future reoccurrence. JBLALondon, Thank you for taking the time to provide us with your feedback on your experience at Pestana Vila Sol. Minimum {{roomOptionFacilities.occupancyMinimum}} | Maximum {{roomOptionFacilities.occupancyMaximum}}, (plus {{roomOptionFacilities.occupancyInfants}} infant(s)). activities available Morgadinhos, Vilamoura, Quarteira 8125-307 Portugal. We look forward to hosting you again soon at our hotel! la carte restaurants. Free Wi-Fi is available in the communal areas. Went for a drink, certainly not tempted to stay there! Pestana Vila Sol Vilamoura, Algarve, Portugal View on a map 8 10 Telegraph expert rating This five-star resort with 189 rooms lies just five minutes away from Vilamoura's busy marina and. The Pestana Vila Sol is a 5-star hotel in Vilamoura, in the Algarve. The hotel is a This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Each room includes a private balcony or patio and has Wi-Fi and a flat-screen TV. Gastronomic experience included in your stay. Claim your listing for free to respond to reviews, update your profile and much more. Besides this choice of meals, guests also have the option to enjoy one of the themed or specialist restaurants, whether the Pestana Miramar or the We process your data in accordance to our. All our operators are busy at the moment. You may also have the option to change the airport you're flying from. We would like to sincerely apologize for any inconvenience caused by other guests staying at Pestan aVila Sol as well. We wrap up return flights, accommodation and 22kg baggage into one ATOL-protected package. Outdoor freshwater pool. Lowlights: the front desk staff are graduates from The school of Grumpy Indifference who act as if guests are a bother; have very little local knowledge (even sent me to a laundromat long closed) and hate to be interrupted. Services available include currency exchange, English newspapers and luggage storage. Breakfast generally good quality, getting a coffee can be slow however. There are more places to choose from in the, pestana vila sol golf hotel vilamoura, pestana vila sol golf and resort hotel, vila sol hotel, vila sol resort, Morgadinhos, Vilamoura, Quarteira 8125-307 Portugal, Lock in the lowest price from these sites. From reception to restaurant, bar and swimmingpool : everyone was so helpfull, smily and professional. Online check in You can It is perfect for those looking to take a family vacation and to relax with a round of golf or tennis, or simply take a dip in one of the swimming pools. from. Disengaged 'managers' unwilling to take responsibility for the service and maintenance failings in the hotel. Reception staff were super helpful. Best regards, The Team at Pestana Vila Sol, Our stay got off to a bad start as we were initially given a room quite a long way from the main building which was unsuitable as I had a knee injury at the time, we asked to be moved and although the agreed it was almost an hour before the sent a golf buggy to collect us and our luggage by which time we were cold, tired and hungry. Like we previously said we are sorry for falling short in communicating internally properly your feedback and that's in reality a big let-down, please accept our most sincere apologies. Our team checks each review posted on the site disputed by our community as not meeting our. It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories. The stand out feature was the friendliness and attitude of the staff. If you would like to schedule some activities outside the hotel, contact our The staff are pleasant and helpful but they do not seem to have a procedure to protect the majority of guests from the troublesome minority. The missing tiles you are mentioning are actually in the cascade path within our two pools and this area is not utilized to bath, despite the fact this was fixed in the past winter they get loosen again and will be repaired as soon the occupancy drop. The accommodation, facilities and all of the staff were top class. What a shame this could be a great hotel a few things let it down.. staff at pool Side bar very smiley but they havent a clue whats going on tables not cleaned, drinks orders never came, food cold when it did eventually come. Dear Mr./Mrs. during school holidays. Don't worry, we'll never post anything without your permission, {{ errors.first('shortlist-menu-sign-in-email') }}, {{ errors.first('shortlist-menu-sign-in-password') }}. Hotel in Vilamoura? Book at Pestana Vila Sol Official Website! It took 4 calls to reception and around an hour to get somebody to come to fix the showers. You get return flights, accommodation and 22kg baggage included in your ATOL-protected package. centre of Funchal and 20-minute drive from the Funchal International Airport. It is located just 7 minutes by car from Vilamoura beach and 5 minutes by car from the marina. The hotel is geared up for golf . advance booking, made at the hotel reception. kitchenette and We were glad to hear that, overall, you enjoyed your stay at Pestana Vila Sol. Portugal - Porto and North Pestana Douro Riverside. Childrens menu, vegetarian menu and other dietary restrictions are available at the resort. You have 2 minutes left to refresh your current search. Free Child Places are applicable to new bookings only. We are working together to improve the quality of our service and assistance. Air passenger Duty (APD), airport taxes and charges are still applicable and will be included in the price shown at time of booking. We highly appreciate the feedback provided by our Guests as it helps us improve our daily performance and perfect our service and overall quality. whales or Pestana Grand (transport costs excluded). You can choose We do provide, at no extra costs for all rooms, coffee and tea facilities which most of our guests appreciates, we are sorry to hear that you didn't. Had just been in Madeira 3 weeks ago at a Pestana resort and was shocked to find that a jug of sangria in Madeira that was 11 was 21 in Vila Sol. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. 24-hour reception. 26 min drive Room options About this area Vilamoura Pestana Vila Sol Golf & Resort Hotel is located in Loul. centre of Funchal. Due to the delay in us getting ready we missed our evening meal booking. We have shared your comments with our Teams and Administration in order to take the necessary measures to improve our Guests' experiences. Must be better places then this. 4.50 for a small coke & 2.00 for a kids ice cream 8.00 for a chicken baguette with a minuscule amount of chicken in it! The menus at the pool bar and prime bar were very good but the green pines restaurant just felt overpriced for the quality and variety of the food on offer. Its very central to most parts of the Algarve. It was a great pleasure for us to welcome you as our Guest. Sunbathing area with sunbeds and parasols. Does Pestana Vila Sol, Vilamoura offer any business services? A great hotel for a family holiday. We were glad to read your enthusiastic comments about our location. la carte restaurants. There's also plenty to see out and about, with Vilamoura resort offering beautiful beaches and a fabulous marina where you can enjoy a traditional meal whilst admiring the luxurious yachts. We appreciate that you chose Pestana Vila Sol for your stay. It is located just 7 minutes by car from Vilamoura beach and 5 minutes by car from the marina. This explains why the guy who delivered our bags insisted we check if the room was ok before we accepted it. Information based on previous season and could be subject to change. All in all the hotel should ensure the room is fit for use before renting it out and they hadn't done so. Pestana Vila Sol Golf & Resort Hotel offers its guests a full-service spa, a golf course, and outdoor tennis courts. All rights reserved. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. 6,000 m2 of gardens, the hotel buildings offer plenty of privacy that extend to the rooms. 15-minute walk from the Cabs easy to get around in and cheap. Own or manage this property? It is perfect for those looking to take a family vacation and to relax with a round of golf or tennis, or simply take a dip in one of the swimming pools. Is parking available at Pestana Vila Sol, Vilamoura? With on-site clubhouse. Best regards, Dario Ottino Hotel Manager Pestana Vila Sol, Spoiled by troublesome drunken English men. Programme subject to changes. Many travellers enjoy visiting Jardim Dos Amuadas (8.0 km) and Convento de Santo Antonio (8.0 km). Baby-changing facilities are available. Spa - sauna and massage treatments* (min age 18yrs). Dear Mr./Mrs. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service particularly Fernando and Ligia. I dont know who rates this hotel at a 5 star because it is the worst hotel I have ever stayed in. It is perfect for those looking to take a family vacation and to relax with a round of golf or tennis, or simply take a dip in one of the swimming pools. At the same time, the resorts perfect for long, lazy afternoons of sunbathing. It is perfect for those looking to take a family vacation and to relax with a round of golf or tennis, or simply take a dip in one of the swimming pools. Visits can take place between April1st and December31st and include tea. We hope you will give us another opportunity to demonstrate our high service standards and regain your trust during your next visit. In the 2nd room the cold tap stuck on fully open and would not close. Staff are very helpful and lovely. Lovely staff, a good breakfast and dinner (both buffet and with vegetarian options: a quinoa dish, good salad, chickpeas, rice, potatoes,), Dear Mr. 106hugor, On behalf of the entire team at Pestana Vila Sol, we would like to thank you for your kind feedback. We paid 320 euros a night and its not even worth 100. Pestana Vila Sol - Golf Holidays Direct We sincerely hope you will give us one more opportunity to rebuild your trust in our team service and to recover your impression of the hotel. We would like to thank you for staying at Pestana Vila Sol, and we look forward to welcoming you again soon. Vila Sol Spa & Golf Resort - Vilamoura, Algarve - On The Beach Our team checks each review posted on the site disputed by our community as not meeting our. 27sukik 3 2 Pestana Vila Sol Review of Pestana Vila Sol, Vilamoura Reviewed 26 June 2022 via mobile Stayed here for a week and the facilities are excellent, staff are lovely. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence. My family and I had a amazing holidays at this beautiful hotel, nestled between a lush golf course. It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories. In alternative we serve our drinks in no n reusable paper cups fully complying with actual rules and regulations. The bathhouses and mosaics in the villa indicate that Vilamoura has been the choice of upmarket tourists for many centuries. Stayed here for a week and the facilities are excellent, staff are lovely. It is the perfect place for your holiday, whether you are just relaxing or on your honeymoon. Warm regards, The Team at Pestana Vila Sol. Please be aware that at our Pool Bar Bistro we don't use any glasses other than poly-carbonate reusable ones which may get scratched during washing process. Couples particularly like the location they rated it 8.2 for a two-person trip. The Pestana Vila Sol is one of the many Pestana group hotels, it is a 5 star hotel located in Vilamoura, Algarve. You can choose Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. And senior employees lack customer service skills. Age is on date of return. Please try again and confirm the email permission, or alternatively you can create a Jet2holidays account using your preferred email address. Its other historic inhabitants include Visigoths and Moors. Lisboa - N.I.P.C. Activities subject to hotel weekly programme. Pool bar (open between 01 Jun and 31 Aug, 01 Jun and 31 Aug). Warm regards, Dario Ottino Hotel Manager Pestana Vila Sol. Welcome to Magic Spa by Pestana! We are sorry that our team did not meet your expectations. Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge. There are many ways of getting around by Uber, Volt or local taxis, we found that Uber was the most reliable and more cost effective. 7 days a week, you and your holiday companions can fill up all your Pestana Vila Sol, Vilamoura - Tripadvisor When we checked out out we checked out we informed the receptionist of our dissatisfaction with the food proved and she assured us that she would speak to her manager about refunding the. Copyright Pestana Group. Nice, if you are lucky to avoid drunken Brits. An amazing holiday - but huge room for improvement!!! The staff we not friendly or approachable. (Having the lobby shop closed during peak golf season is also annoying when shops, Dear Mr./Mrs. We are working together to improve the quality of our service and assistance. You can also purchase a second ticket for 7.50 (counter price), andchildren up to the age of 12 do not pay admission fee. And as we want this to be a unique experience for your children, we have a Kids Club, where children can do various activities between June and September at no extra cost, not to mention our swimming pool! 2023 prices, updated photos. We would like to sincerely apologize for any inconvenience caused. Stayed for 7 nights March / April, having booked through golfbreaks.com. The hotels solution was to move the guests who complained. Hotel comprises a central block that seems very nice but expensive, and lots of outbuildings that look OK and are much cheaper on packages, but we found have a lot of ants and other insects - we were bitten a lot so didn't get a lot of sleep. In the event of a dispute, the consumer can appeal to the following alternative consumer dispute resolution entity: CENTRO DE ARBITRAGEM DE CONFLITOS DE CONSUMO DA RAM (Regio Autnoma da Madeira)Rua Direita N27 -1 Andar 9050-450 FunchalTel: 291 750 330, Email: Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Club Room, book a relaxing Best regards, The Team at Pestana Vila Sol. Free Child places are subject to availability and are only applicable on selected hotels / departure dates / departure points / room types and board basis. Great news! I had 2 rooms at this hotel. Curral das Freiras, it is the islands interior that reveals all the splendour of Madeira and the impressive forest views. The golf range at the club is good, 7 euros for a bucket of balls, a few 'lost and found' clubs available to borrow on request, note men need polo shirt for the range. It is perfect for those looking to take a family vacation and to relax with a round of golf or tennis, or simply take a dip in one of the swimming pools. Had a great time. Pestana Vila Sol Hotel Review, Portugal | Travel - The Telegraph We eventually settled into new rooms at 10.45pm, which was particularly painful for the 4-year-old member of our family. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. Buffet. Our room was a good size and clean. It is perfect for those looking to take a family vacation and to relax with a round of golf or tennis, or simply take a dip in one of the swimming pools. The hotel offers one restaurant and 2 bars. When AprilMay comes along, its time for the renowned Festa da Flor, with flower carpets, expositions, shows and the main attractionthe colourful parade, which brings much joy to the island. The Pestana Vila Sol is a 5-star hotel in Vilamoura, in the Algarve. By submitting this form, you are agreeing to receive marketing emails from Jet2holidays. Please see our partners for more details. The hotel offers one . Pestana Vila Sol, Vilamoura. The Foreign, Commonwealth & Development Office have advice for staying safe and well abroad. Pausa Burger or the We received an apology and a bottle of wine after complaining but we didn't book a 5 star hotel just to get a free bottle of the local plonk. Get luxury for less and enjoy your five-star hotel, return flights, 25kg baggage and private hotel transfers all included. I personally wasn't there for the golf but hotel course did look very nice the restaurant overlooked the course and I believe hotel chain do have several courses Regarding the food I only had breakfast which again very nice typically 5 star hotel breakfast was good selection. Error occurred while trying to login using Facebook. Book now - online with your phone. What food & drink options are available at Pestana Vila Sol, Vilamoura? We opted for half board and we found the food on offer okay, not trying to be negative but it could have been far better, this is my own opinion and meant as a, Dear Mr. jdeCarvalho, Thank you for your feedback on your stay at Pestana Vila Sol. Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay. The serving staff were all really good and attentive. Nice hotel, would recommend. The grounds. Programme subject to changes. Come on we paid a premium to stay here give a premium product! Prices are very reasonable and rooms are always clean and maintained the fantastic staff always go way above and beyond to help we have been many times and are made to feel very welcome we will be returning soon thank you for another amazing memory, This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Reception - equipment for hire includes kettle, motorised scooter*, pushchair* and wheelchair*. It was a great pleasure for us to welcome you as our Guest. Its all wrapped up with VIBE your hotel, return flights, transfers + 22kg baggage are all included. We take great pride in being able to offer a great experience to our Guests. You can, at any time. Your opinion is crucial for us to continuously improve in anticipating our Guests' needs, preferences, and expectations. We thank you for your stay, and we look forward to welcoming you again soon at Pestana Vila Sol. {{ errors.first('shortlist-menu-forgotten-password-email') }}. Yes, this hotel has an outdoor swimming pool, an outdoor swimming pool for children and an indoor heated pool (25). By submitting this form I am agreeing to receive marketing emails from Jet2Holidays. If the request is made outside this period we will contact you within our office hours. We appreciate that you chose Pestana Vila Sol for your stay. Please wait. Check-in at Pestana Village is from 3:00 PM, and check-out is until 12:00 PM. Gardens were gorgeous and relaxing. Please check your email and password are correct. We do this to keep our website, and your details, totally safe and sound. Vilamoura is an unincorporated Algarve region on Portugal's southern coast with multiple golf resorts and Vilamoura golf holidays are perfect for this. All our Indulgent Escapes include a swanky five-star hotel, return flights, 25kg baggage and private hotel transfers. Breakfast was ok but not hot. Kids Club space, also available Warm regards, The Team at Pestana Vila Sol, After staying five nights at this resort, can only suggest it needs to lift its game to stay competitive. The only staff member who was great and very helpful was Diogo. Restaurant with highchairs and kid's buffet. Staff friendliness and attitude the top feature. Vilamouras on the Atlantic coast so look forward to exciting big game fishing and deep-sea diving, as well as dolphin and whale spotting. It is located just 7 minutes by car from Vilamoura beach and 5 minutes by car from the marina. What lets this place down is the prices they charge for the food and drink. At dinner time, there is the option of the You can unsubscribe at any time. It is located just 7 minutes by car from Vilamoura beach and 5 minutes by car from the marina. Our Garden suites (the room category youve reserved), as stated on the website are 44m3 and suitable for 4 people alternatively we do have as well the Vila Sol Garden suites (also suitable for 4 people) which are 72m3 that allow to have more available space. Kind regards, Dario Ottino Hotel Manager Pestana Vila Sol. In one room the hot tap stuck on fully open and would not close. Choose your ideal holiday start date across a month. Your villa, return flights, 22kg baggage and hire car are all included to make things easier for you! The pool is a good size with plenty off sun loungers, eating breakfast while feeding the swans was a special treat. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. No evening entertainment for the, This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Buffet service or one of our We hope you will give us another opportunity to demonstrate our high service standards and regain your trust during your next visit. Dear Mr. colindavidg, On behalf of the entire team at Pestana Vila Sol, we would like to thank you for your kind feedback. PESTANA VILA SOL, VILAMOURA (AU$123): 2022 Prices & Reviews (Portugal - Algarve) - Photos of Hotel - Tripadvisor Europe Portugal Algarve Faro District Quarteira Vilamoura Vilamoura Hotels Pestana Vila Sol, Vilamoura 1,693 reviews #21 of 38 hotels in Vilamoura Save Share Morgadinhos, Vilamoura, Quarteira 8125-307 Portugal Check In / / We sincerely hope you will give us one more opportunity to rebuild your trust in our team service and to recover your impression of the hotel. Quarteria is a lovely, quieter location also so this worked well. Our longest round took 4 1/2 hours which, for Vilamoura, is fairly quick. Special thanks to Fernando & ROD in the Prime bar, Dear Mr. Tralach, Thank you for your feedback on your stay at Pestana Vila Sol. Free towels. Book your Stay at Pestana Hotel Group Official Website!

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